Purpose
Use this process to route Non-Conformance Reports for Response, Review, and Implementation of Corrective Action (if applicable).
Procedure
The NCR workflow is divided into 4 paths based on the responsible party selected on the Start step. Below are the 4 responsible parties available for selection and the high-level routing that follows.
1. Contractor: Contractor responds, CM/OR reviews, CTA reviews, Contractor implements corrective action (if applicable), CM Verifies corrective action.
2. DoR: DoR Responds, CTA QA Reviews, CTA PM reviews, CTA Engineering reviews, DoR Implements, CTA QA Verifies corrective action.
3. CM/OR: CM/OR Responds, CTA QA Reviews, CTA PM reviews, CTA Construction VP reviews, CM/OR Implements, CTA QA Verifies corrective action.
4. PgM: PgM Responds, CTA QA Reviews, CTA PgM oversight reviews, PgM Implements, CTA QA Verifies corrective action.