How to Find ASK & How to Sign Up for e-Builder Training

Contact ASK:

1. Submit a request – Chicago Transit Authority Help Center
2. Email: support@ctasupport.zendesk.com
3. Call and Leave a Voice Message (312) 284-3245

If a user has current access to e-Builder: 

Login to your account and navigate to your "My Home" tab. Under the Announcements section, you can find:

1. The ASK Support website
2. How to Contact ASK (Support Request Ticket Link or via Email)
3. How to find and sign-up for CTA e-Builder Trainings

These important links are located on the left side of the screen, right underneath the CTA Logo:

If a user does not have access to e-Builder: 

1. Click here for ASK > Chicago Transit Authority Help Center
2. Click here to submit a Support Request > Submit a request – Chicago Transit Authority Help Center
3. Click here for the Calendly Training link > https://calendly.com/ebcta

***Note registering for training does not grant you access to e-Builder***

*For access, please see the Project Membership Request (PMR) Process*